• Optimising Sales & Operations Planning for a National Retailer

    Driving Commercial Alignment and Profitability Through Right-Sized S&OP Implementation

SERVICE

Planning - S&OP Deployment

COMPANY

Automotive Manufacturer and Distributor

LOCATION

Australia

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CHALLENGES FACED

Our Client, a leading Automotive Manufacturer and Distributor facing challenges with demand forecasting, inventory optimization, and production alignment. The company was challenged with stock shortages and excess inventory, leading to lost sales and increased costs.
Poor Demand Forecasting: Inaccurate predictions led to either overstocked lines in locations or stockouts.
Misalignment Between Sales & Operations: Sales teams pushed aggressive seasonal targets while the operations teams couldn’t meet demand in required locations.
High Inventory Costs: Overstocks resulted in wasted resources and obsolete products.
Lack of Cross-Department Collaboration: Siloed decision-making caused inefficiencies and delays seizing market opportunities.

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S&OP IMPLEMENTATION

With Orchard Retail Group Support our Client implemented a structured S&OP process with the following key actions:
Data-Driven Forecasting: Calibration of AI driven demand planning Software, and analytics tools were used for accurate statistical based demand predictions.
Cross-Functional Collaboration: Regular meetings between sales, marketing, finance, and operations and key Suppliers ensured alignment.
Inventory Optimization: Stock Segmentation and demand-driven replenishment reduced waste.
Agile Decision-Making: Monthly S&OP cycles allowed quick adjustments based on market trends.

RESULTS

30% reduction in lead time to market

The New Product Development (NPD) Gating process launched + embedded in the S&OP cycle, reduced waste + increased speed to market from Suppliers through to Customer execution.

Enhanced Operational Efficiency

Streamlined production processes increasing stock availability and fill rates from Suppliers through to Distribution by 15%

15% targeted Reduction in Inventory Costs

Efficient stock management minimized losses.

Stronger Cross-Department Collaboration

Unified decision-making improved strategic alignment.

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CONCLUSION

By implementing a structured S&OP process, our Client transformed its supply chain, improved efficiency, and boosted profitability. The success highlights the importance of aligning sales and operations to drive the business growth agenda.


Orchard Retail Group designed, program managed deployment, and supported embedding a right sized industry specific S & OP program that delivered results withinm months of the implementation period.

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